Terms & Conditions

These terms cover two things: your use of this website, and the general frame within which CodeGear Studio Sdn Bhd (registration number 202301038452 (1527164-M)) provides services. Individual projects are always governed by a signed proposal or service agreement, which prevails over this page wherever the two differ.

1. Using this website

The content of codegear.help is provided for general information. You may browse, link to and quote it with attribution. You may not scrape it wholesale, republish it as your own, or use it to train commercial datasets without our written permission. We work to keep information accurate and current, but we make no warranty that every detail is error-free at the moment you read it.

2. Intellectual property

All text, design, code and imagery on this site belongs to CodeGear Studio or its licensors. Project outcomes and statistics quoted are published with the relevant clients' knowledge. Client names and trademarks remain the property of their owners.

3. Enquiries and proposals

Submitting an enquiry creates no obligation on either side. Proposals we issue remain valid for 30 days unless stated otherwise. A project begins only when a proposal is accepted in writing and any agreed deposit is received.

4. Service engagements — the short version

• Fixed quotes. The price in an accepted proposal does not change unless the scope does, and scope changes are agreed in writing before work proceeds.
• Your materials. You warrant that content you supply (text, images, data) is yours to use. You remain responsible for its accuracy and legality.
• Ownership on completion. Once final payment clears, you own the website deliverables. We retain the right to describe and display the work in our portfolio unless agreed otherwise.
• Care plans. Run month-to-month and may be cancelled by either side with 30 days' written notice. See also the Return & Refund Policy.

5. Liability

To the extent permitted by Malaysian law, our total liability arising from any engagement is capped at the fees you paid for that engagement in the preceding 12 months. We are not liable for indirect or consequential losses, or for failures caused by third-party services — hosting providers, payment gateways, advertising platforms — outside our control, though we will always help you resolve such failures where we can.

6. Websites we build for clients

We build to current good practice at delivery. The internet then keeps moving: browsers update, regulations change, third-party services deprecate APIs. Keeping a delivered site current is covered by a care plan or by your own team — it is not an open-ended obligation implied by the original build.

7. Governing law

These terms are governed by the laws of Malaysia, and any dispute falls under the jurisdiction of the courts of Kuala Lumpur. We would rather resolve disagreements over coffee at our KL Sentral office first, and our track record says we usually do.

8. Contact

CodeGear Studio Sdn Bhd, Level 21, Q Sentral, 2A Jalan Stesen Sentral 2, KL Sentral, 50470 Kuala Lumpur, Malaysia. Email [email protected], telephone +60 3-2731 4869.